For Pet Parents

The Best of Care, with Compassion at Our Core

At Animal ER of Volusia, we don’t just treat your pet—we care for them as if they were our own. We recognize that every pet has a unique story, and we are dedicated to making them as comfortable as possible while they’re with us.

Whether your pet needs advanced diagnostics, emergency surgery, or supportive care, you can trust that we have the experience, technology, and heart to help.

  • WHAT TO EXPECT

We Are Here For You And Your Pet

Our team of veterinarians and nursing staff is specially trained and experienced in emergency medicine. No appointment is necessary, but please call ahead so we can prepare for your arrival. If you need assistance transporting your pet from your vehicle into the clinic, just let us know and we’ll be happy to help.

CONTACT US
We Are Here For You And Your Pet
  • FORMS

Client Intake Forms

For your convenience, AEHV encourages clients to complete and submit client and patient forms online. For any questions, please call (386) 252-0206 to speak with one of our client service representatives.

Admission Form

Admission Form

We require this form for all new patients to gather essential information about your pet’s medical history, current condition, and contact details. Please fill it out upon arrival or submit it online in advance.

OPEN Admission Form
Estimate Authorization Form

Estimate Authorization Form

By completing this authorization, you approve the estimated costs for treatment. It allows us to proceed with emergency care after your consent is given.

OPEN Estimate Authorization Form
Anesthesia Release Form

Anesthesia Release Form

Before your pet undergoes anesthesia, this release provides consent for the procedure and acknowledges the risks involved. Please review and sign prior to treatment.

OPEN Anesthesia Release Form
CPR/DNR Form

CPR/DNR Form

This document allows you to specify your preferences regarding CPR and resuscitation in the event of an emergency. We will honor your decisions during critical care.

OPEN CPR/DNR Form
Third-Party Payment Authorization Form

Third-Party Payment Authorization Form

If someone else is handling payment for your pet’s care, this authorization allows us to process the payment on their behalf. It ensures a smooth financial transaction during your visit

OPEN Third-Party Payment Authorization Form
  • FEES & PAYMENTS

Paying for Your Pet’s Emergency Care

As is customary for emergency care, payment is due at the time of service. Aside from the examination fee, if diagnostic tests or treatment is recommended, you will be presented with a treatment plan and associated costs. We do our very best to provide you with all of the information you need to make a decision that is right for you and your pet. Please do not hesitate to ask questions if there is anything that you do not understand. We know this can be a stressful experience and want you to feel as though you are well equipped to do what is best.

Emergency hospitals typically have higher fees than general, day time practices due to the additional equipment, 24/7 overhead, and emergency training. If you are concerned about being able to manage costs in an emergency, we recommend you look into pet insurance before you need it. There are many great options available today with a variety of coverage levels. For your convenience, we accept Visa, Mastercard, Discover, and cash. We also have financing options available including CareCredit and Scratchpay for qualified applicants.

CareCredit

Apply/Pay For CareCredit

Use CareCredit to finance your pet’s emergency care. Apply online or pay directly for treatments. Click here to get started!

APPLY/PAY FOR CARECREDIT
Scratch

Pay With ScratchPay

Easily finance your pet’s care with ScratchPay. Apply online and pay over time. Get started today!

PAY WITH SCRATCHPAY
Animal Emergency Hospital Volusia Frequently Ask Questions
  • FAQs

Frequently Asked Questions

Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.

Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.

Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.

Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.

Upon arrival, your pet will be assessed based on the severity of their condition. Critical cases are prioritized, which may result in wait times for stable pets. Our team is dedicated to ensuring every pet receives the care they need as quickly as possible.